Privacy Policy
Last updated: May 2, 2026
1. Introduction
ALFX Trade ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our trading platform. Please read this policy carefully. If you do not agree with the terms, do not access the site or use our services.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our products, or otherwise contact us. The personal information we collect may include:
- Name and contact details (email, phone number, address)
- Date of birth and nationality
- Government-issued identification (for verification purposes)
- Financial information such as bank account details, trading history
- Technical data like IP address, browser type, device information
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To create and manage your trading account
- To process transactions and verify your identity
- To comply with legal and regulatory requirements (KYC/AML)
- To communicate with you about your account, updates, and promotions
- To improve our website and services based on user behavior
- To detect and prevent fraud or unauthorized access
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Third-party vendors who assist us in operating our platform (e.g., payment processors, IT services).
- Regulatory Authorities: When required by law or to comply with anti-money laundering regulations.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
5. Data Security
We implement administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect some features of the website.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us at support@altrade.site.
8. Retention of Data
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for regulatory compliance).
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. You are advised to review this page periodically for any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
ALFX TradeSuite 305, Griffith Corporate Centre
Kingstown, St. Vincent & the Grenadines
Email: support@altrade.site
Website: www.altrade.site
By using our services, you acknowledge that you have read and understood this Privacy Policy.